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FAQs

  • Who is Fradley Homeware?
    Nestled in leafy Staffordshire, Fradley Homeware is a family business proudly supplying the nation with gorgeous homeware from loved brands at low, low prices. To learn a little more about us CLICK HERE
  • What Brands Do You Stock?
    Thanks to our special supply chain of well-known homeware brands, we enjoy priority access to items that shoppers have returned after buying them online or via the high street. To learn more about the brands we stock CLICK HERE
  • How Can I Get in Touch?
    You can get in touch via our CONTACT US FORM or call us on 0333 880 6576.
  • What Do Your Visitors Say About You?
    You don;t have to take our word for how great we think our service is, have a look for yourself using this link Trustpilot
  • What Are Your Delivery Options?
    We offer a range of delivery options to suit everyone. ​ During checkout you'll have the options listed above with an approximate dispatch and delivery estimate. CLICK HERE TO REVIEW OUR DELIVERY OPTIONS
  • When Will You Dispatch My Order?
    We aim to dispatch all orders the day after the order is placed. Dispatch is when we send the product with our delivery partner, not when it arrives at your door. ​ We also stock a range of collection only items, if required, these can also be delivered with our premium service . CLICK HERE TO REVIEW OUR DELIVERY OPTIONS
  • How Can I Pay?
    We accept almost all payment types e.g. Visa, Mastercard, AMEX as well as Google Pay, Apple Pay etc.
  • Can I Pay With Klarna and / or PayPal Pay in 3 / Pay Later
    We offer a range of flexible options to suit every budget. So, how does Klarna work? Klarna allows you to place your order today and to pay for it over time, interest free. This means that you can receive your chosen purchase and start to enjoy it in your home, without considering payment until later; either in three instalments or in full 30 days later. For Klarna terms & conditions please CLICK HERE How does Pay in 3 / Pay Later work? Split your purchases of between £30 and £2,000 into 3 interest-free payments. Make the first payment at the time of purchase and make two more payments on the same date each month. For PayPal Pay in 3 / Pay Later terms & conditions please CLICK HERE
  • How Do I Purchase an eGift Card?
    Simple! Go to the GIFT CARD section (in the main menu) or follow this link GIFT CARD PLEASE NOTE: eGift cards are non-refundable, however we're sure you'll find something that would add the perfect finishing touch to your home
  • What is the Value of the eGift Card?
    At Fradley Homeware you can purchase an eGift card for any amount from £10 - £200
  • How Long are Fradley Homeware eGift Cards Valid For?
    Our eGift Cards are valid for TWELVE MONTHS from the date of purchase?
  • How Do I Redeem My Gift Card!
    Simple! 1. Find the product you'd like 2. Once you've finished shopping go to your basket 3. Choose how you would like to pay e.g. Debit / Credit / Klarna / PayPal etc 4. At checkout you're order summary can be found on the right side of the page 5. Under your order summary you'll see Enter a promo code & Redeem a Gift Card 6. Click on Redeem a Gift Card 7. Click Apply

We appreciate you're busy & we want to resolve your query as quickly as possible, which is why we have supplied the answers to the most frequently asked questions. If you can't find the answer to your query, please contact us via our contact us form or call us.

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